空乘专业英语口语在日常工作中非常重要,以下是一些常用的空乘专业英语口语表达:
1. Greetings(问候)
Good morning/afternoon/evening, sir/madam. Welcome aboard [Airline Name].
Hello, how may I assist you today?
It's a pleasure to meet you. I'm your flight attendant.
2. Safety Announcements(安全公告)
Please fasten your seat belts. The seat belt sign is on.
In the event of a sudden loss of cabin pressure, oxygen masks will automatically deploy. Please secure your mask before assisting others.
This is your captain speaking. We will be landing shortly. Please remain seated with your seat belts fastened.
3. Service Requests(服务请求)
May I take your order for a meal or snack?
Would you like a beverage? We have coffee, tea, water, and soft drinks.
Can I get you a blanket or pillow?
Is there anything else I can do for you?
4. Customer Assistance(顾客帮助)
I'm sorry, but we are currently out of that item. May I offer you an alternative?
If you have any medical conditions or special needs, please let me know immediately.
Please follow me to the restroom; it's located at the rear of the cabin.
I'm here to help you with your carry-on luggage. Can you point it out for me?
5. Emergencies(紧急情况)
Remain calm and follow the instructions of the crew.
Please move to the emergency exit row if you can.
We have a medical emergency on board. A doctor is on his way.
Please do not use your mobile phone. It may interfere with the navigation equipment.
6. Departure and Arrival(起飞和到达)
We are now pushing back from the gate. Please make sure all personal items are stored securely.
We are about to land. Please return all items to their designated storage areas.
We have arrived at [Destination]. Your bags will be arriving shortly.
7. Closing Remarks(结束语)
Thank you for flying with [Airline Name]. We hope you've enjoyed your flight.
If you have any comments or suggestions, please fill out a comment card before you leave.
Good night, and have a safe trip.
这些表达可以帮助空乘人员在各种情况下提供专业、礼貌的服务。
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